My mum is a real Mac OS X user. She has Apple iMac for about two years and she is a completely satisfied user. As she is a common user, she is not that much interested in Mac OS X Leopard, she is just looking for several improvements in the operating system. And I am interested what Apple will do for her and her needs.
She would like to have the possibility to adjust the style of the operating system. Right now, she can adjust just the color of highlighting in the operating system and background picture. That is not that much even compared with Microsoft Windows. She would love to have more freedom in customizing her “Aqua†interface.

My mum was always interested in .Mac services offered by Apple. But they are too expensive for the value it offers. She would like to have some kind of the service as the automatic back up utility offered by Apple. That she needs just to check the button and everything gets backed up somewhere – all her documents without any worries about security and setting in the system and she does not want to be worried about the quota offered by the service.
My mum synchronize her mobile phone with iCal and Address Book. Sometimes, she sends new songs and photos to the mobile phone and from the mobile phone to the operating system. She treats her mobile the same way as a USB Flash Disk. She does not understand why her mobile phone is not attached in Finder window as USB Flash Disk is. Would it be so hard to implement the same behavior for mobile phone? She is not interested in different philosophies behind the two devices; she takes them they are the same.
iChat is a big pain for my mother. She loves to chat with her friends. But she does not understand, why iChat is just for her “Apple based†friends and for the rest of the world, she must turn on AdiumX. The result is that AdiumX is her primary chatting application and iChat is turned off almost constantly. iChat should learn other instant messenger formats as well – at least ICQ, MSN and Yahoo. She would love to stay connected with her friend and to enjoy fully integrated application to the Mac OS X.
So, will my mother be happier with Mac OS X Leopard? She does not want that much.

Your mum’s phone won’t act like a USB storage device because of her phone, not the operating system of the computer.
Why should iChat “learn other instant messenger formats?” Why don’t ICQ, MSN and Yahoo do that? iChat is fully capable of connecting to the same network that AIM uses. A network with many Windows users that use AIM.
If she is “satisfied,” then why is she looking for several improvements? It sounds to me like she is unsatisfied.
You should probably try and get better at what you do.
Don’t you like when we debase your posts?
[…] Archives « What my mum would love to see in Mac OS X Leopard […]
iChat supports a more open and cross platform protocol than either of ICQ, MSN or Yahoo. That being Jabber/XMPP. Since Jabber is an open standard, there are dozens of programs for Windows, Linux and Mac that use it. That includes Adium as well and even Google uses it. Of course the support in iChat is still rather primitive, though I think we can expect that to improve in Leopard.